Terms + Conditions
Who Can Use Our Website
You must be at least 18 years old to shop with us or use our website. By using our site, you're confirming you meet this requirement.
Shopping Agreement
By using our website and shopping with us, you agree to these terms. We've written them in plain English to make them easy to understand.
Shopping with Us
Prices and Availability:
- Prices may change without notice
- We try to keep everything in stock, but sometimes items sell out
- If something you ordered is unavailable, we'll contact you with options
Black Friday Sale 2025
Our Black Friday promotion and pricing begins Thursday 27 November and ends Sunday 7 December 2025, unless otherwise stated or while stocks last. Discount only applies to products and not shipping fees. All other terms and conditions of the site apply.
Products:
- Product images may vary slightly from actual items
Orders:
- Your order is confirmed when we send you an email confirmation
- We reserve the right to cancel orders for any reason
- Bulk orders (more than 10 of the same item) may require approval
Payment:
- Payment is processed when you place your order
- We accept major credit cards, PayPal, Afterpay, Apple Pay, and Google Pay
- All prices are in NZD and include applicable taxes
Your Account
Creating an Account:
- Provide accurate information when signing up
- Keep your account information up to date
Account Security:
- You're responsible for keeping your account secure
- Don't share your login information
- Let us know immediately if you think someone else accessed your account
What You Can and Can't Do
You agree not to:
- Break any laws while using our website
- Copy our content without permission
- Upload viruses or harmful code
- Try to hack or damage our website
- Use fake information or pretend to be someone else
- Harass other users or post offensive content
- Use our site for fraudulent purposes
Returns and Refunds
Please see our Returns page for full details. In summary: 30-day returns, full refunds or store credits.
Our Content and Your Rights
Our Stuff:
- All website content (photos, text, logos, etc.) belongs to us
- You can browse and shop, but don't copy or use our content elsewhere without asking
Your License:
- You can use our website for personal shopping and browsing
- You can't reproduce, sell, or modify our content
Outside Links
Our website might link to other sites we don't control. We're not responsible for what happens on those other websites.
Privacy and Data Storage
How We Handle Your Information:
- Your privacy matters to us. Check out our Privacy Policy to see how we handle your information
- By using our site, you agree to how we collect and use your data
What Happens If Something Goes Wrong
Our Promise:
- We'll always try to make things right if something goes wrong
- However, our responsibility is legally limited to the cost of your order
- We provide our website "as is" and can't guarantee it will always be perfect
Your Responsibility:
- If you cause problems that get us in legal trouble, you agree to cover any costs or damages
If We Need to End Your Account
We can suspend or close your account if you break these rules or cause problems. We'll try to be fair, but sometimes we need to act quickly to protect our business and other customers.
Changes to These Terms
- We may update these terms occasionally
- We'll email you about any major changes
- Keep using our website means you accept any updates
Legal Stuff
- These terms are governed by New Zealand law
- If part of these terms becomes invalid, the rest still applies
- These terms, plus our Privacy Policy, make up our complete agreement
- You can't transfer your account or obligations to someone else without our permission
Questions?
If you have questions about these terms, contact us at hello@yesmila.com
