Returns

Not completely happy with your order? No problem! We want you to love what you buy.

Our Promise:

  • 30-day return window from delivery date
  • Full refund or store credit - your choice

What You Can Return:

  • Unworn items with original tags
  • Items in original packaging
  • Sale items (for store credit only)

What You Can't Return:

  • Items worn or washed
  • Items without their original tags or packaging

How to Return

When you send items back to us, please include:

  • Your name
  • Your order number

This helps us process your return quickly.

Shipping is at your cost.

Important: You must use a tracked courier service to return your items. Our address doesn't accept regular mail. Using a tracked courier also protects your package from getting lost.

We can only process your return once we've received and inspected the items at our warehouse. We're not responsible for returns that go missing in transit.

Return address:
124B Iport Lane, Rolleston 7614, Canterbury, New Zealand

Refunds:

  • Original payment method: 3-5 business days when we receive your return
  • Store credit: Instant when we receive and process your return
  • We do not offer exchanges due to product availability, but use your store credit to get the style or size you need!

Questions? Contact us - we're here to help!

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